With this case, D&M group was approached by the client and had the great opportunity to assist with the refurbishment of Premier Inn (Gatwick South). Our skilled professionals were tasked with replacing the existing isolation valves in every single bathroom throughout the hotel, which amounted to over 100 fittings. Likewise, Premier Inn had specified that all works were to be carried out over a period of 10 weeks, which included attendance every two weeks for two days each visit. With such a demanding task, our engineers prepared and arranged various site meetings where they worked closely with the demands of the client and took every precaution necessary to ensure that all works had been thoroughly planned to minimise disruption, ensure the safety of both personnel and visitors alike, and meeting with our client’s strict time frame.
Due to the limited time frame combined with the scale of the works required, this case presented itself as an arduous task. However, due to the diligent preparation of our engineers, for each visit, they were able to drain both the hot and cold water systems, replace the valves in the designated rooms on each floor before the system had to be refilled and vented, ready for evening guests to arrive. All this was done within the 4 hour time limit that the client had designated. Part of this preparation is reflected particularly on the first day’s work, which included the installation of a new 76mm lever valve that utilised Xpress fittings, which allowed us to isolate the water supply to the hotel when required with ease. In doing so, our professionals were able to prepare and create a successfully efficient working environment for such a large scale project.
In addition to this, during the works, it became apparent to our staff that the existing secondary pumps were faulty and unable to fulfil their role with the new systems that were being put in place. Consequently, our staff found that both pumps were required to be replaced, and due to the time constraints our staff were required to complete double the workload within the same time frame allocated for this valve replacement project. Despite having a doubled workload, our engineers were able to adapt to the demands of the situation in a skilled and efficient manner and were able to meet the deadline originally set by the client.
With all the challenges this project faced, D&M Group satisfied all the needs of the client and are proud to be working closely with the Premier Inn refurbishment team, and the fact that our client has requested to work with us again speaks volumes about the quality of our service. Thus we look forward to working with them on the next project shortly after the Christmas break.