The D&M Group is a multichannel provider that delivers services across multiple sectors and attract an array of customers. Though our clientele is not limited to this, some examples of our most frequent customers include: multi-site retail and leisure providers, energy suppliers, housing associations, corporate buildings and student accommodations.
Who our services are for…
How we work from start to finish…
After initial contact, one of our management team will arrange a formal consultation to discuss the needs of the client and discuss all the services that D&M can supply to fulfil their needs. Our staff will then design a plan tailored to the needs and demands of the project. After receiving approval and undertaking risk assessments and other associated health and safety requirements we begin the project. Our friendly specialist workers then work diligently to provide quality work and customer service until the final sign off, ensuring excellent levels of communication at every stage.
Our service in comparison…
D&M Group aims to provide an all-encompassing service providing a single point of contact to cover your needs. As part of our service to you, we work to set service level agreements and regularly exceed our client’s expectations. Customer service is at the heart of all that we do; we ensure that our clients are completely satisfied with our service and regularly seek feedback on how to service provided was delivered and the quality of the final works.
Through all our years of practice and developed skill, the D&M Group is a company that has decades of extensive experience and expertise. Many of our staff have been with us for numerous years and are dedicated to their jobs. Our work ethic is to always strive to be better, so our staff are always striving to better their knowledge, understanding and skillsets. We pride ourselves in knowing that our staff are specialists that always execute the needs of a project.
Time management and response times…
All works and requests are dealt with in a timely and efficient manner to help minimise the disruption to our clients and their customers. D&M Group of Companies offer a range of reactive services enabling clients to prioritise their work requests, with emergency call outs responded to immediately with the worker located closest dispatched to arrive as soon as possible and assist with the situation to minor issues dealt with in set agreed timescales.
Alternatively, when we begin a new project, we work efficiently and meticulously on all the preparatory necessities and once the work begins our staff work to a high standard and at a timely pace to ensure that they reach the agreed upon outcomes.
Focusing on the installation and maintenance of air conditioning systems and commercial gas and plumbing solutions
Focusing on the installation and maintenance of air conditioning systems and commercial gas and plumbing solutions.
Projects & Refurbishment
Projects & Refurbishment
Delivery of larger works and projects such as decoration, fit-out, roofing, tarmacing and other structural repairs.