D&M responded promptly to a site issue at McDonald’s involving a significant scale buildup within the existing system. After a thorough identification of the problem, we swiftly addressed it by flushing the system. To proactively mitigate future concerns, D&M implemented an AquaBion setup to soften the water, effectively preventing the recurrence of scale buildup. This reactive approach ensured minimal disruption and adhered to tight timelines, showcasing our commitment to swift and efficient problem resolution in the field.